Training & development

Dedicated. Unique. Passionate. We are. And so are you.

That’s why we’re going to give you all the support, encouragement and tools you need to build a fantastic career with us. Whatever your role.

Whether you want to serve the perfect cocktail, create an award-winning menu, build a reputation as THE events co-ordinator in town or simply ensure our guests have a great night’s sleep in the room you’ve cleaned and prepared for them – well, those careers and many more are all on offer here at QHotels.

And what comes with them is our dedication to delivering forward-thinking, inspired training to ensure that you don’t waste your passion and maximize your potential.

To start, you’ll sit down with your manager to put together your very own Personal Development Plan. It could begin with some one-to-one or group coaching and could also mean working towards some qualifications, if that’s what you want – and we’ll be behind you all the way and we might even provide sponsorship for you. That’s because we want all of our people to be knowledgeable about what they do, forward-thinking about what they want to do and to be professional in their role with QHotels.

And that’s why we’re dedicated to providing expert, inspired and creative training programmes which will give you new or improved skills but also introduce you to our wider team of group specialists. Some of our in-house courses include:

• Management Development stages 1,2 and 3
• Finance for Non Financial Managers
• Specialist training - for example Pool Plant, Pool Attendant, Food Hygiene, Personal License Holders, Wine Champions, Cocktail Training, Menu Development
• Managing Conduct and Performance
• Practical Training Certificate and Group Training
• Duty Management
• NVQs
• ‘Women at Work’ Management Development and Mentoring Programmes

And for those of you just starting out in the world of work, we’re also supporting the new Hospitality Diploma for those who want to deliver a decidedly different experience to our guests.

We’ll train you in all stages, from welcoming guests to waving goodbye, whether you join us front or back-of-house. Just imagine being on the front desk welcoming newlyweds on their honeymoon break. Or being right at the heart of the buzz in the kitchen cooking for a high powered conference. Or ensuring the bedroom’s ready for a tired businessperson who’s ready to flop. Or mixing a drink just how your guest likes it…the possibilities and career opportunities are all here for the taking at QHotels.