Current Vacancies

Vacancy

Conference & Banqueting Manager

Location

The Park Royal

Department

Food & Beverage

Salary

£22k pa

Closing Date

20-03-2010

Contact Email

hwatkin@qhotels.co.uk

Job Description

YOUR BRIEF:

To ensure that all conferences and events run smoothly and efficiently, offering the highest professional standards of service for our customers and maximising profitability.

AS A CONFERENCE & BANQUETING MANAGER YOU WILL BE RESPONSIBLE FOR:

· To ensure that all conferences and banqueting events run to a consistently high standard of service.

· To supervise the service of food and beverages at private dining events ensuring that service meets the required standards at all times.

· To ensure Q Conferences standards are met and adhered to at all times.

· To co-ordinate with the Events Sales Team to ensure that all event organisers are met and that their dining events, weddings, conferences, meetings, banquets or parties run smoothly and to time and that any requirements are met quickly and efficiently.

· To liaise with the departmental team to ensure that all areas of the department, including all conference rooms and storage rooms are kept clean and tidy at all times.

· To aid in the continuous training and development of the conference and events service team, including carrying out departmental induction's and skills training for new staff.

· Ensuring that our guests experience includes nothing but the highest levels of customer service throughout their stay.

TO BE A ONE OF A KIND CONFERENCE & BANQUETING MANAGER:

· Provide a warm welcome to all guests attending conferences or banqueting events

· Take time to talk to your guests – pre-empt any requirements

· Have a natural flare with guests and customers

· Have a drive for quality and excellence in customer service

· Know how to look after your team and develop them

YOUR TALENTS:

· Ideally you will hold demonstrable experience within a similar role

· You have a passion for customer service and training and developing your team

· You have a proven track record of service delivery

· You’ll have knowledge of cost control and revenues for running your department

· You will have management experience of daily operations

IN RETURN:

We offer free meals on duty, free leisure club membership, free car parking, employee incentive schemes and generously discounted staff rates at other QHotels.

After being part of the team for six months you are able to join the Companies contributory pension scheme and you will also be able to enjoy a complimentary two-night stay for two after your first year, every year.

QHotels believes strongly in the training and development of its employees and offers a wide range of opportunities from in-house training courses and NVQ support, to funding of a variety of external courses.

OUR PLACE:

The Park Royal Hotel, part of QHotels, is situated in the countryside village of Stretton, 4 miles from Warrington Town Centre. The hotel comprises of 146 bedrooms, Restaurant, Lounge Bar, Conference and Banqueting suites that can cater for up to 400 guests. The hotel also includes a fantastic Leisure Club, with 2 gyms, dance studio and 22 meter swimming pool, Jacuzzi, steam room and sauna, plus relaxation area and 7 beauty treatment rooms.

INTERESTED IN JOINING OUR TEAM?

Contact: Hester Watkin – HR Manager

Tel: 01925 732580

We welcome all applications, however we can only consider applicants eligible to live and work in the UK for this role.